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2020/09/07

【Update】Guidelines for Infection Control Measures against the Coronavirus (COVID-19) in Toyooka City

In Kinosaki Onsen, we place the highest priority on the health and safety of our guests, employees, and local residents.

In order to prevent the novel coronavirus (COVID-19), we have created guidelines for the entire hot spring town. As a result, we are raising awareness and are fully committed to implementing safety measures regarding infectious disease prevention at all facilities in the Kinosaki area, such as inns/ryokan, restaurants, public onsen, and souvenir shops.

These guidelines have been prepared under the supervision of experts. We also comply with global standards by referring to the guidelines of globally expanded hotel chains (Hilton, Hyatt, Marriott) and the American Hotel and Lodging Association (AHLA). In addition to these referred guidelines, Kinosaki Onsen original items were devised and added:
・Cleaning the yukata (traditional relaxation wear) and geta
・Checking the congestion in the public baths online

As the situation regarding the novel coronavirus (COVID-19) changes daily, we will do our best to ensure that our guests can enjoy their trip safely. We plan to update these guidelines in the future as we check the current situation.

You can view the guidelines and other information on this page and from the PDF here: Guidelines for Infection Control Measures against the Coronavirus (COVID-19) in Toyooka City (ENG)